Q: We send a lot of emails with Crystal Reports attached from Report Runner Viewer. Is there a way to set a default Subject and/or set a default message or signature?
A: Follow these steps:
- Edit your JNRRV.INI file using a text editor like Notepad
- Add or Set DefaultMailSubject and DefaultMailMessage under [Global Options] group:
DefaultMailSubject=Your Report Is Attached!
DefaultMailMessage=Here is the report you requested.
The text file allows you to configure a longer message or a nice, long signature (name, email, phone, address, whatever...)
That's it. The next time you click to send a mail message in Report Runner Viewer, it will fill in your defaults.
Note: This feature is available as of release 2018.310/315.